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The Candlelight Stories Privacy Statement

Candlelight Stories does not give away your personal contact information to anyone or any entity.

Children never need to enter any contact information on our site. They can enter our Mystery Contest without using contact information. We provide contestants with an automatic ID number that they can enter into the system to claim winning prizes. This is done to eliminate any need for children to enter email addresses.

Adults only need to enter contact information for the following reasons:

  • To order Sound Story memberships with a credit card
  • To order merchandise with a credit card
  • To submit a story, book or movie for posting on the site
  • To send us feedback or business proposals


Children may send e-greeting cards from our site. This service asks for the email address of the recipient and the return email address of the sender. It is not necessary for the sender to enter their return email address.

We will never give your information to advertising agencies, Internet traffic tracking services or any other organization. Candlelight Stories wants its users to feel safe and free to use the site to its fullest. We recognize that many children will be using the site and we are very careful to make sure we maintain a safe and private environment.

Candlelight Stories protects your privacy.

Contact Candlelight Stories with questions.

 

Spoofing or forging of our e-mail addresses - Some spammers launch e-mail campaigns that look like messages sent by CandlelightStories.com. We have noticed increased activity of this sort recently and want to assure you that CandlelightStories.com never sends any email messages out to advertise anything. We only send emails to respond to questions from visitors or to respond to authors, filmmakers, illustrators, or game programmers who have contacted us about their work.

In fact, it is our firm belief that if someone is advertising or promoting anything... ANYTHING... via unsolicited emailings, they are an absolute idiot and serve no useful purpose on the internet or anywhere else. The DELETE key is best for these people. That's our official company position on people who send spam and spoof emails.

If you receive an email advertising anything, rest assured that it was not sent from us. Do not reply to it or click on any links in it.

We, as well as other respected names, are the victims of spammers who are forging/faking/spoofing our email addresses. It is totally beyond our control, and we regret very much that we cannot stop it.

We have nothing to do with such spam, which is a misrepresentation of our good name.
We do not send, and have never sent, spam email of any sort. In fact, we strongly oppose the act of "spamming" or sending unsolicited commercial email (UCE).

If you have received such spam email we are sorry, but emphasize that it has nothing to do with us and was beyond our control.

"E-mail Spoofing" is the latest nasty trend in spam, it is the practice used by many spammers to falsify the header information in their e-mail advertisements. By changing the header information someone can make the email appear to come from whoever they choose.

Hackers are now routinely stealing the e-mail or Web site identities of many people on the Web, and using them to send millions of pieces of junk advertising or offending e-mails.

The average person on the Internet doesn't yet understand what's happening here, and many legitimate companies are obviously being victimized.

Report spam to your ISP - Report spoofed e-mails to your ISP and notify them that someone has stolen our e-mail identity. Be sure to cut-and-paste the message header from the spam message and send it in the body copy of your e-mail message.

Never respond to requests for personal information that may be contained in the forged email.

Please don't do anything which might result in CandlelightStories.com being wrongly blacklisted as a spammer.

Thank you for your help and understanding.


     


 
 
   
 

 

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